4.7-star rating across 282 Google reviews. Real feedback from real customers in Council Bluffs and the Omaha metro.
"Called at 10pm with a basement flooding from a backed-up sewer line. Viper was at my house within 45 minutes and had it fixed before midnight. These guys are the real deal."
"Best plumber in the Council Bluffs/Omaha area. Fair prices, honest assessment, and they actually showed up on time. Replaced my water heater and the whole experience was seamless."
"Had multiple slow drains throughout the house. Viper used their camera to find the root cause and hydro-jetted everything clean. Haven't had a single issue since. Highly recommend."
"Our kitchen drain had been backing up for months. Other plumbers just snaked it and it kept coming back. Viper ran a camera, found the real issue, and gave us a permanent fix. Should have called them first."
"I had a leak under my slab that two other companies couldn't find. Viper detected it on their first visit and had it repaired with minimal damage to my floors. Incredible work."
"Our garbage disposal died and I needed a replacement installed the same day. Viper came out within 2 hours, installed a great unit, and the price was very reasonable. Will definitely use them again."
"Solid plumbing company. They installed new faucets in our kitchen and master bathroom. Work was clean and professional. Only reason for 4 stars is scheduling took a couple days, but the work itself was perfect."
"Viper did our complete bathroom remodel and it turned out amazing. Having licensed plumbers handle the renovation meant everything was done properly — no shortcuts. The attention to detail was outstanding."
"Tree roots had completely destroyed our sewer line. Viper showed us the camera footage, explained our options, and did a trenchless repair that saved our landscaping. Professional from start to finish."
"Woke up to no hot water on the coldest day of the year. Called Viper at 6am and they had a tech at my house by 8. Diagnosed a failed element and had hot water by lunchtime. Lifesavers."
"We just bought an older home and the water was terrible — hard water stains everywhere. Viper installed a water softener and the difference is night and day. Great investment, great installer."
"Toilet was running nonstop and my water bill was through the roof. Viper fixed it in under 30 minutes for a very fair price. Wish I'd called sooner instead of trying to YouTube it myself."
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